Online casinos are taking the gambling industry by storm. Since the emergence of online gambling, the industry has continued to enjoy tremendous growth as casino games have become more accessible and fun. While engaging with online casino sites, it is essential to remember that cybersecurity concerns continue to increase. Scammers use a myriad of means, including casino sites, to launch attacks on users’ networks. For that reason, online casinos have privacy policies geared to protect their members.
1. Information is collected
The information that you can expect an online casino site to collect includes your name and address. That is both physical and your email address. Casino sites will also ask for your mailing address and phone number. Credit card information is also collected to enable transactions. The casino site also contains information on your transaction history, participation, and website usage.
From time to time, you will also be asked for your feedback regarding the services and products you have utilized on the platform. Casino sites also keep records of your activity on their platform. That is browser IP information, time of activity, language used, and pages visited, to mention a few.
2. How the collected information is used
You must be wondering how online casino operators use the data collected above. Well, the information collected is often used to provide customer support and process transactions. The data is also used in a myriad of business operations of the online casino site. For the purpose of technical support and transactions, the casino may also share your information with agents or affiliates.
To achieve superior experience for their members, the online casinos conduct surveys to find out about the users’ experience with the platforms and suggestions on how they can make it better. During these surveys, you can allow or decline your information disclosure, which includes your name.
Cookies help enhance your experience on the sites by allowing you to easily navigate the pages, making your interaction with the casino servers faster and automating the casino features. Users have the option of disabling cookies in their browsers. However, there is a drawback to this as some of the online casino features may not function optimally.
4. Safeguarding and the transfer of information
Online casinos are obligated to safeguard their members’ information and ensure that it does not land in the wrong hands. The casinos employ industry standard procedures to guarantee the safety of data. Where the casino operators have to liaise with specific service providers, they draft contracts to ensure that the providers are also aligned with their data protection measures. Also, online casinos are careful when transferring information to certain countries as not all have data protection policies in place. With that, the transfer of information is limited only to states with adequate policies for protecting personal data.
The casinos should also have policies primarily related to data breaches. This should cover action when there are suspicions of a data breach: they are also mandated to inform the user when such events occur.
5. Retention of information
This policy covers both the updating and deletion of data as needed by the user. The casino sites allow the users to request information update through their emails. You are also entitled to request the deletion of your information and the correction of errors in the data provided.
On top of updating, deleting, and correcting errors in the information, the users have more rights to their personal data. These include the right to request for the transfer of your personal data, the right to withdraw consent, the right to restrict the processing of your personal data, request to erasure your data, and the right to object the processing of your data.
Most casino sites have age restrictions for joining casino sites. This varies with the gambling laws in different countries. Most work with 18 years, and if the casino site has any reason to believe that the user is below this age limit, they are allowed to discard any information that the user may have provided. Other members are also allowed by the casino sites to report when minors share information with the casino site.